Hybrid SAP O2C Process Owner - Lead End-to-End SAP

ABB; Idaho; Hybrid; USD 101,000 - 161,000; Full time

Benefits offered by this job

401k Savings Plan

Employee stock acquisition plan

Health insurance options

Parental leave

Job summary

ABB in the United States is seeking a Senior SAP Business Process Owner to own the Order-to-Cash function end-to-end, leading process development, implementation and optimization across SAP SD, MM, CS and Contract Management. You will collaborate with stakeholders and SAP developers in a hybrid on-site/remote setup.

The role requires a bachelor's degree, 10+ years of SAP experience, strong analytical skills, SFDC knowledge, and excellent English communication.

Qualifications

• Bachelor's degree in Business, Information Systems or related field.
• Minimum of 10 years of experience as an SAP business analyst or business process owner.
• Ability to effectively communicate and influence key stakeholders to support proposed strategies, process improvements and operational decisions.
• Proficient in SAP modules: SD, MM, CS and Contract Management.
• Knowledge or experience in SFDC application.
• Must have strong analytical skills with an understanding of business processes specifically in the are-as of end to end - Order to cash and contract management.
• Capable of handling multiple projects concurrently with conflicting priority. Interact effectively with individuals in all levels of organization.
• Self-motivated, goal-oriented and work well in a cross-functional team environment.
• Proficient in English

Responsibilities

• Responsible for supporting the Order to Cash processes of local SAP ERP modules (SD, CS, MM, EWM) and business applications
• Work with internal customers to gather business and system requirements, analyze, and collaborate with SAP developers to implement new solutions
• Drive improvement of subscription and contract management processes in SAP, SFDC and e-commerce tools
• Provide support for end users in Order to Cash, including but not limited to, warranty, field service, demand planning, repair workshop planning, manufacturing, and sales & distribution
• Provide technical expertise and work closely with team members to provide solutions to business problems or process improvement projects
• Escalate the issues and work with SAP regional center of excellence and global Support and outside consultants to resolve application problems/bugs.
• Identify strategies and implemented processes to prevent service disruption.
• Assist with SAP upgrade in testing and validation of the application and training end users Document business process workflow for current and future state and develop training manuals.

Skills

SAP SD

SAP MM

SAP CS

Contract management

SFDC

English

Stakeholder influence

Multitasking

Education

Bachelor's degree in Business, Information Systems or related field

Tools

SFDC

Job description

ABB in the United States is seeking a Senior SAP Business Process Owner to own the Order-to-Cash function end-to-end, leading process development, implementation and optimization across SAP SD, MM, CS and Contract Management. You will collaborate with stakeholders and SAP developers in a hybrid on-site/remote setup.

The role requires a bachelor's degree, 10+ years of SAP experience, strong analytical skills, SFDC knowledge, and excellent English communication.