Senior Salesforce & Process Lead - Remote

Arrow Electronics; Madison (WI); À distance; USD 88 000 - 120 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, Vision Insurance

401k with Matching Contributions

Short-Term/Long-Term Disability

HSA/HRA Options

Paid Time Off

Tuition Reimbursement

Growth Opportunities

Fully Remote

Résumé du poste

Arrow Electronics is seeking a Business Process Manager to align Salesforce, process improvements, and enterprise architecture across teams. You will own backlogs, define vision, and drive automation while coordinating with IT, Salesforce developers, and leadership.

This fully remote role requires 5+ years in Product Ownership and Salesforce administration, with experience in integrations, data modeling, and stakeholder management. Arrow offers robust benefits and growth opportunities.

Qualifications

• 5+ years of experience in Product Ownership and agile processes.
• Deep knowledge of Salesforce administration and configuration.
• Experience with platform integrations and data modeling.
• Ability to gather requirements and translate to epics and user stories.
• Strong stakeholder management and communication skills.

Responsabilités

• Own and prioritize the Salesforce product backlogs.
• Define and communicate product vision, roadmap, and priorities.
• Gather business requirements and translate them into epics, features, user stories, and acceptance criteria.
• Facilitate sprint planning, backlog grooming, demos, retrospectives, and stakeholder reviews.
• Partner with business leaders to identify opportunities for automation and process improvements.
• Drive adoption of platform capabilities that improve customer, partner, and employee experiences.
• Manage platform support, enhancement requests, release validation activities, and user adoption initiatives across Salesforce.
• Operate with minimal supervision while managing competing priorities across strategic projects, enhancement requests, production support, and governance activities.
• Contribute to process improvements.
• Lead requirements gathering, solution design discussions, UAT activities, release validations, and post-deployment support for medium to large-scale initiatives.
• Evaluate and recommend configuration, automation, integration, and process improvement solutions while ensuring alignment with enterprise architecture, scalability, and business objectives.
• Influence prioritization decisions across multiple stakeholder groups and manage dependencies between business, technical, and vendor teams.

Connaissances

Product Ownership

Salesforce Administration

Agile/Scrum

JIRA

Power BI

Data modeling

Outils

Salesforce

ArrowSphere

Power BI

SFDC

Description du poste

Arrow Electronics is seeking a Business Process Manager to align Salesforce, process improvements, and enterprise architecture across teams. You will own backlogs, define vision, and drive automation while coordinating with IT, Salesforce developers, and leadership.

This fully remote role requires 5+ years in Product Ownership and Salesforce administration, with experience in integrations, data modeling, and stakeholder management. Arrow offers robust benefits and growth opportunities.