Senior Salesforce Consultant & Architect

Crowe

Boston (MA)

On-site

USD 103,000 - 211,000

Full time

5 days ago

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Job summary

Crowe is seeking a Salesforce Consultant and Solutions Architect to join our project team. You will work directly with customers to understand requirements, design and configure Salesforce solutions, and support successful implementation.

You will apply best practices while remaining actively involved in solution build, testing, documentation, and delivery, ensuring on-time, high-quality outcomes. This role centers on direct project delivery with leadership responsibilities, requiring

Qualifications

Hands-on competency with Salesforce core products, incl. Sales/Service Cloud.
Salesforce Administrator/Platform App Builder/Consultant certs and 4+ years on Salesforce.
Recent hands-on experience configuring, testing, and deploying production Salesforce solutions.
Experience end-to-end implementation lifecycle from discovery to deployment.
Ability to translate requirements into workable platform solutions.

Responsibilities

Participate in pre-sales discovery; document business, functional, and technical requirements; help translate the proposed solution into a Scope of Work.
Partner with Practice Directors, Solution Architects, and Project Managers to estimate implementation effort and needed skills.
Capture business needs, define requirements, and map current/future-state processes.
Design and configure scalable Salesforce solutions using standard platform capabilities and best practices.
Own assigned implementation workstreams as a hands-on builder, collaborating with team members.
Facilitate discovery sessions, solution workshops, project kickoffs, demonstrations, and client status discussions.
Build and maintain declarative automation, data models, security/sharing, reports, dashboards, and other components.
Support integrations, data migration, troubleshooting, and issue resolution with the tech team.
Create and execute test plans, perform functional/system testing, support UAT, provide QA for completed work.
Document designs/configurations, deliver end-user training, and own deliverables through deployment and post-launch.