Senior Sales & Ops Coordinator — Branch Leader

Herc Rentals Inc.; Texarkana (TX); On-site; USD 37,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental, Vision coverage

401(k) plan with match

Paid time off

Job summary

Herc Rentals in Texarkana, TX is seeking a Senior Sales and Operations Coordinator to greet customers, support the sales team and drivers, and manage daily branch operations.

You will coordinate deliveries, optimize driver routes within DOT guidelines, and partner with sales reps to grow the customer portfolio while generating daily reports. This role offers growth within a leading North American equipment rental company.

Qualifications

• High school or GED required, College Degree preferred
• 2-4 years of relatable experience
• Must be fluent in Rental Man
• Fluent with On the Go use
• Proficient in DOT Regulations and load securement guidelines
• A valid driver's license with a clean driving record

Responsibilities

• Proactively answer and resolve customer questions
• Schedule delivery and pick up of equipment and become a trusted partner to the drivers and delivery vendors
• Optimize routing of drivers by being a DOT Regulations expert
• Aid and support the other coordinators at the branch
• Be a trusted partner to the territory sales representatives
• Manage a portfolio of customers
• Maximize revenue through superior customer service on all existing orders
• Finalize sales for both inbound and outbound calls
• Provide customers with expert advice on the selection, operation and maintenance of all the various types of equipment
• Generate, process, analyze and review the daily business reports
• Support all team members
• Build fluency with Fleet, Procurement, and daily dashboard and branch manager checklists
• Act as local expert on Optimus and pricing practices
• Assist others with Salesforce.com
• Continue to open accounts and prescreen customers using eApply

Skills

Customer service

Branch coordination

Sales support

Initiative

Team collaboration

Education

High school diploma or GED

College degree preferred

Tools

Salesforce.com

Optimus pricing

Fleet management tools

eApply

Job description

Herc Rentals in Texarkana, TX is seeking a Senior Sales and Operations Coordinator to greet customers, support the sales team and drivers, and manage daily branch operations.

You will coordinate deliveries, optimize driver routes within DOT guidelines, and partner with sales reps to grow the customer portfolio while generating daily reports. This role offers growth within a leading North American equipment rental company.