Senior Sales Operations & Orders Coordinator

Beacon Hill Staffing Group, LLC; Charlotte (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Leave programs

Job summary

Beacon Hill Staffing Group, LLC in Charlotte, NC seeks a detail‑driven sales operations specialist to manage and process complex orders and contracts, ensure accuracy for commissions, and coordinate with internal teams to resolve issues and improve order flow.

You will act as a subject matter expert in end-to-end sales processes, address escalations, and provide proactive support before and after sales to streamline operations.

Qualifications

• Experience in sales operations, sales support, or customer service.
• Ability to learn and manage complex processes and systems.
• Strong communication and organizational skills.
• Proficiency navigating multiple systems (e.g., CRM tools, billing platforms).
• Ability to multitask and work efficiently in a fast-paced environment.

Responsibilities

• Manage and process complex orders and contracts to ensure accuracy and eligibility for commissions.
• Provide ongoing pre- and post-sale support to resolve issues and improve order flow.
• Serve as SME for end-to-end sales processes and coordinate with internal teams to troubleshoot defects.

Skills

Sales operations

CRM tools

Communication

Organizational skills

Multi-system navigation

Job description

Beacon Hill Staffing Group, LLC in Charlotte, NC seeks a detail‑driven sales operations specialist to manage and process complex orders and contracts, ensure accuracy for commissions, and coordinate with internal teams to resolve issues and improve order flow.

You will act as a subject matter expert in end-to-end sales processes, address escalations, and provide proactive support before and after sales to streamline operations.