Sales & Order Coordination Specialist

Employee Relations Associates, Inc.; Charlotte (NC); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short term disability

401(k)

Holiday pay

Job summary

Employee Relations Associates, Inc. in Charlotte, NC is seeking an organized Account Coordinator to support our Business Sales team and keep orders moving smoothly.

You will partner with outside sales reps, manage orders, contracts, and customer data, and use Salesforce to track progress and maintain accurate records, ensuring a top-notch customer experience. This role is ideal for detail-oriented professionals who enjoy collaboration, problem-solving, and advancing in sales operations within a

Qualifications

• Experience in sales support or account coordination with accurate order processing.
• Strong organizational skills and attention to detail.
• Familiarity with Salesforce or similar CRM is a plus.

Responsibilities

• Partner with outside sales representatives to ensure orders are processed accurately.
• Manage and coordinate business sales orders, contracts, and customer accounts.
• Use Salesforce to process orders, track progress, and maintain records.
• Troubleshoot order discrepancies and collaborate with internal teams.
• Ensure orders meet quality standards and commission eligibility.
• Support the sales team behind the scenes to deliver an exceptional customer experience.

Skills

Sales support

Account coordination

Order processing

CRM familiarity

Tools

Salesforce

Job description

Employee Relations Associates, Inc. in Charlotte, NC is seeking an organized Account Coordinator to support our Business Sales team and keep orders moving smoothly.

You will partner with outside sales reps, manage orders, contracts, and customer data, and use Salesforce to track progress and maintain accurate records, ensuring a top-notch customer experience. This role is ideal for detail-oriented professionals who enjoy collaboration, problem-solving, and advancing in sales operations within a