Senior Sales & Operations Coordinator, US | Grow Revenue

University of Minnesota School of Nursing; Maple Grove (MN); Sur place; USD 37 000 - 39 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, Vision

401(k) with company match

Paid Time Off

Life Insurance

Résumé du poste

Herc Rentals in Maple Grove, MN seeks a Senior Sales and Operations Coordinator to be the first point of contact in a branch and on calls. You will learn to take initiative, manage a portfolio of customers, and grow your career within a dynamic equipment rental environment.

The role requires strong communication, DOT knowledge, and attention to safety as you support drivers, sales reps, and customers while optimizing fleet operations.

Qualifications

• Must have high school or GED; college degree preferred.
• 2-4 years of relatable experience.
• Fluent in Rental Man.
• Fluent with On the Go use.
• Proficient in DOT Regulations and load securement guidelines.
• A valid driver's license with a clean driving record.

Responsabilités

• Proactively answer and resolve customer questions.
• Schedule delivery and pickup of equipment and become a trusted partner to the drivers and delivery vendors.
• Optimize routing of drivers by being a DOT Regulations expert.
• Aid and support the other coordinators at the branch.
• Be a trusted partner to the territory sales representatives.
• Manage a portfolio of customers.
• Maximize revenue through superior customer service on all existing orders.
• Finalize sales for both inbound and outbound calls.
• Provide customers with expert advice on the selection, operation and maintenance of all the various types of equipment.
• Generate, process, analyze and review the daily business reports.
• Support all team members.
• Build fluency with Fleet, Procurement, and daily dashboard and branch manager checklists.
• Act as local expert on Optimus and pricing practices.
• Assist others with Salesforce.com.
• Continue to open accounts and prescreen customers using eApply.

Connaissances

Customer service

Communication

Initiative

Planning

Organization

Adaptability

Teamwork

Safety awareness

Formation

High school or GED

College degree preferred

Outils

Rental Man

On the Go

Salesforce.com

Optimus

eApply

Description du poste

Herc Rentals in Maple Grove, MN seeks a Senior Sales and Operations Coordinator to be the first point of contact in a branch and on calls. You will learn to take initiative, manage a portfolio of customers, and grow your career within a dynamic equipment rental environment.

The role requires strong communication, DOT knowledge, and attention to safety as you support drivers, sales reps, and customers while optimizing fleet operations.