Senior Sales & Operations Coordinator – Growth & Impact

Herc Rentals; Oklaunion (TX); On-site; USD 71,635,000 - 82,656,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Coverage

401(k) plan with company match

Employee Stock Purchase Program

Paid Time Off

Job summary

Herc Rentals is seeking a Senior Sales and Operations Coordinator to serve as the first point of contact at a Hercules Rentals branch. You will manage customer questions, schedule deliveries, optimize driver routes, and support both sales reps and branch staff to maximize revenue and customer satisfaction.

You will handle daily reports, assist with Salesforce, and develop subject-matter fluency in fleet, procurement, and pricing practices while growing your career within a dynamic equipment

Qualifications

• High school or GED required, College Degree preferred.
• 2-4 years of relatable experience.
• Must be fluent in Rental Man.
• Fluent with On the Go use.
• Proficient in DOT Regulations and load securement guidelines.
• A valid driver's license with a clean driving record.

Responsibilities

• Proactively answer and resolve customer questions.
• Schedule delivery and pick up of equipment and become a trusted partner to the drivers and delivery vendors.
• Optimize routing of drivers by being a DOT Regulations expert.
• Aid and support the other coordinators at the branch.
• Be a trusted partner to the territory sales representatives.
• Manage a portfolio of customers.
• Maximize revenue through superior customer service on all existing orders.
• Finalize sales for both inbound and outbound calls.
• Provide customers with expert advice on equipment selection, operation and maintenance.
• Generate, process, analyze and review daily business reports.
• Support all team members.
• Build fluency with Fleet, Procurement, and daily dashboard and branch manager checklists.
• Act as local expert on Optimus and pricing practices.
• Assist others with Salesforce.com.
• Continue to open accounts and prescreen customers using eApply.

Skills

Vehicle operation

Customer communication

Decision making

Initiative

Planning

Organization

Teamwork

Education

High school diploma or GED

College degree preferred

Job description

Herc Rentals is seeking a Senior Sales and Operations Coordinator to serve as the first point of contact at a Hercules Rentals branch. You will manage customer questions, schedule deliveries, optimize driver routes, and support both sales reps and branch staff to maximize revenue and customer satisfaction.

You will handle daily reports, assist with Salesforce, and develop subject-matter fluency in fleet, procurement, and pricing practices while growing your career within a dynamic equipment