Senior Sales & Operations Coordinator — Growth & Impact

Herc Rentals; Memphis (TN); On-site; USD 52,000 - 58,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Coverage

Life and disability insurance

401(k) plan with company match

Employee Stock Purchase Program

Paid Time Off

Job summary

Herc Rentals in Memphis, TN is seeking a Senior Sales and Operations Coordinator to be the first point of contact at the branch. You will learn to take initiative, manage a fleet inventory, grow a diverse customer portfolio, and become a safety and equipment rental industry expert.

In this role you will schedule deliveries, optimize driver routes, support branch coordinators, work with Territory Sales, and leverage tools like Optimus, On the Go, and Salesforce.com to drive revenue and deliver

Qualifications

• High school or GED required; college degree preferred.
• 2-4 years of relatable experience.
• Must be fluent in Rental Man.
• Fluent with On the Go use.
• Proficient in DOT Regulations and load securement guidelines.

Responsibilities

• Proactively answer and resolve customer questions.
• Schedule delivery and pick up of equipment and become a trusted partner to the drivers and delivery vendors.
• Optimize routing of drivers by being a DOT Regulations expert.
• Aid and support the other coordinators at the branch.
• Be a trusted partner to the territory sales representatives.
• Manage a portfolio of customers.
• Maximize revenue through superior customer service on all existing orders.
• Finalize sales for both inbound and outbound calls.
• Provide customers with expert advice on the selection, operation and maintenance of all the various types of equipment.
• Generate, process, analyze and review the daily business reports.
• Support all team members.
• Build fluency with Fleet, Procurement, and daily dashboard and branch manager checklists.
• Act as local expert on Optimus and pricing practices.
• Assist others with Salesforce.com.
• Continue to open accounts and prescreen customers using eApply.

Skills

Driving multiple vehicles

Heavy lifting

Customer communication

Initiative

Planning

Organizational skills

Adaptability

Teamwork

Education

High school or GED

College degree preferred

Tools

Rental Man

On the Go

Salesforce.com

Optimus

Job description

Herc Rentals in Memphis, TN is seeking a Senior Sales and Operations Coordinator to be the first point of contact at the branch. You will learn to take initiative, manage a fleet inventory, grow a diverse customer portfolio, and become a safety and equipment rental industry expert.

In this role you will schedule deliveries, optimize driver routes, support branch coordinators, work with Territory Sales, and leverage tools like Optimus, On the Go, and Salesforce.com to drive revenue and deliver