Senior Sales & Operations Coordinator — Growth & Impact

University of Minnesota School of Nursing; Maple Grove, Northern (MN, KY); Hybrid; USD 36,000 - 39,000; Full time

Benefits offered by this job

Medical, dental & vision coverage

401(k) with company match

Paid time off (holidays & vacations)

Life and disability insurance

Tuition reimbursement

Job summary

Herc Rentals in Maple Grove, MN is seeking a Senior Sales and Operations Coordinator to be the first point of contact at the branch. This role combines customer service excellence with operational oversight of fleet and pricing practices.

You will schedule deliveries, optimize driver routes, and support coordinators and sales reps while maintaining a portfolio of customers. The position offers full-time hours and competitive hourly pay.

Qualifications

• High school diploma or GED; college degree preferred.
• 2–4 years of relatable experience.
• Must be fluent in Rental Man.
• Fluent with On the Go use.
• Proficient in DOT Regulations and load securement guidelines.
• A valid driver's license with a clean driving record.

Responsibilities

• Proactively answer and resolve customer questions.
• Schedule delivery and pickup of equipment and become a trusted partner to the drivers and delivery vendors.
• Optimize routing of drivers by being a DOT Regulations expert.
• Aid and support the other coordinators at the branch.
• Be a trusted partner to the territory sales representatives.
• Manage a portfolio of customers.
• Maximize revenue through superior customer service on all existing orders.
• Finalize sales for both inbound and outbound calls.
• Provide customers with expert advice on equipment selection, operation and maintenance.
• Generate, process, analyze and review daily business reports.
• Support all team members.
• Build fluency with Fleet, Procurement, and daily dashboard and branch manager checklists.
• Act as local expert on Optimus and pricing practices.
• Assist others with Salesforce.com.
• Continue to open accounts and prescreen customers using eApply.

Skills

Drive and operate vehicles

Customer communication

Decision making

Initiative

Planning

Teamwork

Education

High school diploma or GED

College degree preferred

Tools

Rental Man

On the Go

Job description

Herc Rentals in Maple Grove, MN is seeking a Senior Sales and Operations Coordinator to be the first point of contact at the branch. This role combines customer service excellence with operational oversight of fleet and pricing practices.

You will schedule deliveries, optimize driver routes, and support coordinators and sales reps while maintaining a portfolio of customers. The position offers full-time hours and competitive hourly pay.