Customer-Driven Sales & Fleet Operations Lead

Herc Rentals; Melrose Park (IL); On-site; USD 35,817 - 38,572; Full time

Benefits offered by this job

Medical, Dental, and Vision Coverage

401(k) plan with company match

Paid Time Off

Tuition Reimbursement Program

Job summary

Herc Rentals in Melrose Park, IL is seeking a Senior Sales and Operations Coordinator to serve as the first point of contact for customers. This role requires someone energetic and eager to support customer needs while managing operations efficiently.

The ideal candidate will be adept at maximizing revenue through excellent service, managing a fleet inventory, and driving customer engagement. Responsibilities include scheduling deliveries, resolving inquiries, and performing daily business analysis. Comprehensive training and opportunities for growth are provided.

Qualifications

• 2 - 4 years of relatable experience is required.
• Must be proficient in DOT Regulations and load securement guidelines.
• A valid driver's license with a clean driving record is essential.

Responsibilities

• Proactively answer and resolve customer questions.
• Schedule delivery and pick up of equipment, and support drivers.
• Maximize revenue through superior customer service on all existing orders.

Skills

Ability to drive and operate multiple types of vehicles and equipment

Ability to communicate with customers

Decision Making/Judgement

Initiative

Planning

Personal Organization

Adaptability/Flexibility

Teamwork

Education

High school or GED

College Degree preferred

Tools

Salesforce.com

Rental Man

On the Go use

Job description

Herc Rentals in Melrose Park, IL is seeking a Senior Sales and Operations Coordinator to serve as the first point of contact for customers. This role requires someone energetic and eager to support customer needs while managing operations efficiently.

The ideal candidate will be adept at maximizing revenue through excellent service, managing a fleet inventory, and driving customer engagement. Responsibilities include scheduling deliveries, resolving inquiries, and performing daily business analysis. Comprehensive training and opportunities for growth are provided.