Senior Equipment Rentals Sales & Operations Coordinator

Herc Rentals; Maple Grove (MN); Hybrid; USD 36,000 - 39,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Coverage

401(k) plan with company match

Employee Stock Purchase Program

Paid Time Off

Parental leave

Job summary

Herc Rentals in Maple Grove, Minnesota seeks a Senior Sales and Operations Coordinator to be the first point of contact in the branch and drive customer success. You will learn to manage a diverse customer portfolio, oversee fleet inventory, and grow your career within a dynamic equipment rental environment.

The role emphasizes proactive customer engagement, accurate order processing, and collaboration with sales reps to maximize revenue while ensuring safety and compliance in daily operations.

Qualifications

• High school or GED required; college degree preferred.
• 2–4 years of relatable experience.
• Fluent in Rental Man; proficient with On the Go.
• Proficient in DOT Regulations and load securement guidelines.
• Valid driver’s license with a clean driving record.

Responsibilities

• Proactively answer and resolve customer questions.
• Schedule delivery and pickup of equipment and partner with drivers.
• Optimize routing of drivers with DOT regulations expertise.
• Aid and support the other coordinators at the branch.
• Be a trusted partner to the territory sales representatives.
• Manage a portfolio of customers; maximize revenue on existing orders.
• Finalize sales for inbound and outbound calls.
• Provide customers with expert advice on equipment selection, operation and maintenance.

Skills

Customer communication

Decision making

Initiative

Planning

Personal organization

Teamwork

Education

High school diploma or GED

College degree preferred

Tools

Salesforce.com

Job description

Herc Rentals in Maple Grove, Minnesota seeks a Senior Sales and Operations Coordinator to be the first point of contact in the branch and drive customer success. You will learn to manage a diverse customer portfolio, oversee fleet inventory, and grow your career within a dynamic equipment rental environment.

The role emphasizes proactive customer engagement, accurate order processing, and collaboration with sales reps to maximize revenue while ensuring safety and compliance in daily operations.