Senior Sales & Operations Coordinator - Equipment Rentals

Herc Rentals; Osseo (MN); On-site; USD 36,506 - 38,572; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) plan with company match

Tuition reimbursement

Paid time off

Employee assistance program

Job summary

Herc Rentals in Osseo, Minnesota is looking for a Senior Sales and Operations Coordinator to enhance customer interactions and operational efficiency. The role involves managing customer inquiries, scheduling equipment deliveries, and maximizing revenue while ensuring compliance with regulations.

The ideal candidate will possess strong communication skills, experience in equipment rental, and the ability to drive operational success. Benefits include competitive pay ranges from $26.50 to $28.00 per hour along with comprehensive health and wellness coverage.

Qualifications

• 2–4 years of relatable experience.
• Must be fluent in Rental Manager system.
• Fluent with On the Go use.
• Proficient in DOT regulations and load securement guidelines.
• A valid driver's license with a clean driving record.

Responsibilities

• Proactively answer and resolve customer questions.
• Schedule delivery and pick up of equipment.
• Optimize routing of drivers by being a DOT Regulations expert.
• Aid and support the other coordinators at the branch.
• Be a trusted partner to the territory sales representatives.
• Manage a portfolio of customers.
• Maximize revenue through superior customer service.
• Finalize sales for both inbound and outbound calls.
• Provide customers with expert advice on equipment operation.
• Generate, process, and analyze daily business reports.

Skills

Ability to drive and operate multiple types of vehicles and equipment

Ability to communicate with customers

Decision making/judgement

Initiative

Planning

Personal organization

Adaptability/flexibility

Teamwork

Education

High school or GED

College degree preferred

Tools

Rental Manager system

Salesforce.com

Job description

Herc Rentals in Osseo, Minnesota is looking for a Senior Sales and Operations Coordinator to enhance customer interactions and operational efficiency. The role involves managing customer inquiries, scheduling equipment deliveries, and maximizing revenue while ensuring compliance with regulations.

The ideal candidate will possess strong communication skills, experience in equipment rental, and the ability to drive operational success. Benefits include competitive pay ranges from $26.50 to $28.00 per hour along with comprehensive health and wellness coverage.