Senior Sales & Operations Coordinator – Equipment Rentals

Herc Rentals; Northern (KY); Hybrid; USD 36,000 - 39,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company match

Paid Time Off

Life insurance

Parental leave

Employee Assistance Program

Job summary

Herc Rentals is seeking a Senior Sales and Operations Coordinator for our Northern Kentucky branches. You’ll be the first friendly face for customers, handling inquiries, scheduling deliveries, and coordinating with drivers, sales reps, and vendors to ensure smooth operations and accurate reporting.

The role emphasizes proactive problem solving, managing a diverse equipment portfolio, and mastering rental processes to grow your career within Herc Rentals.

Qualifications

• High school diploma or GED required; College Degree preferred.
• 2-4 years of relatable experience.
• Must be fluent in Rental Man and On the Go usage.
• Proficient in DOT Regulations and load securement guidelines.
• Valid driver’s license with a clean driving record.

Responsibilities

• Proactively answer and resolve customer questions.
• Schedule delivery and pickup of equipment and work with drivers and vendors.
• Optimize routing of drivers with DOT Regulations expertise.
• Assist other coordinators at the branch.
• Be a trusted partner to territory sales representatives.
• Manage a portfolio of customers and maximize revenue through superior service.
• Finalize sales for inbound and outbound calls.
• Provide expert advice on equipment selection, operation and maintenance.

Skills

Vehicle operation

Customer communication

Decision making

Initiative

Planning

Organization

Adaptability

Teamwork

Education

High school diploma

College degree preferred

Job description

Herc Rentals is seeking a Senior Sales and Operations Coordinator for our Northern Kentucky branches. You’ll be the first friendly face for customers, handling inquiries, scheduling deliveries, and coordinating with drivers, sales reps, and vendors to ensure smooth operations and accurate reporting.

The role emphasizes proactive problem solving, managing a diverse equipment portfolio, and mastering rental processes to grow your career within Herc Rentals.