Strategic Sales & Operations Coordinator — Equipment Rentals

Herc Rentals; El Dorado (AR); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental, Vision Coverage

401(k) with company match

Paid Time Off

Parental leave

Employee Assistance Program

Job summary

Herc Rentals is seeking a Senior Sales and Operations Coordinator to be the first point of contact at a Herc Rentals branch, handling customer inquiries, coordinating equipment deliveries and pickups, and guiding field teams. The role emphasizes initiative, customer service, and proficiency with fleet management and pricing practices.

You will learn to manage a diverse portfolio, optimize routes, and collaborate with sales reps to grow revenue while ensuring safety and compliance with DOT

Qualifications

• High school diploma or GED required; college degree preferred.
• 2–4 years of relatable experience.
• Fluent in Rental Man.
• Fluent with On the Go use.
• Proficient in DOT Regulations and load securement guidelines.
• A valid driver's license with a clean driving record.

Responsibilities

• Proactively answer and resolve customer questions.
• Schedule delivery and pickup of equipment and coordinate with drivers.
• Optimize driver routing with DOT Regulations expertise.
• Aid and support other coordinators at the branch.
• Partner with territory sales representatives.
• Manage a portfolio of customers and maximize revenue.
• Finalize sales for inbound and outbound calls.
• Advise customers on equipment selection, operation, and maintenance.
• Generate and review daily business reports.
• Support all team members and collaborate cross-functionally.
• Develop fluency with Fleet, Procurement, dashboards, and checklists.
• Serve as local expert on Optimus and pricing practices.
• Assist others with Salesforce.com and eApply pre-screening.

Skills

Vehicle operation

Customer communication

Decision making

Initiative

Planning

Personal organization

Teamwork

Education

High school diploma or GED

College degree preferred

Tools

Rental Man

DOT Regulations

Load securement guidelines

On the Go usage

Rental management tools

Job description

Herc Rentals is seeking a Senior Sales and Operations Coordinator to be the first point of contact at a Herc Rentals branch, handling customer inquiries, coordinating equipment deliveries and pickups, and guiding field teams. The role emphasizes initiative, customer service, and proficiency with fleet management and pricing practices.

You will learn to manage a diverse portfolio, optimize routes, and collaborate with sales reps to grow revenue while ensuring safety and compliance with DOT