Senior Sales Enablement & Ops Leader

The E.W. Scripps Company in; Cincinnati (OH); On-site; USD 90,000 - 130,000; Full time

Job summary

The E.W. Scripps Company is seeking a Senior Operations Leader in Cincinnati to drive scalable processes, develop talent, and elevate media sales and support operations. You will oversee staffing, training, and performance management, partnering with Sales Leadership to boost productivity and customer experience.

You will guide teams through changing priorities, leverage data insights, and foster a culture of continuous improvement in a fast-paced, evolving environment.

Qualifications

• BS/BA in related discipline preferred or equivalent years of experience.
• Generally, 7+ years of experience in related field preferred.
• Prior managerial experience preferred.

Responsibilities

• Establish clear performance expectations, accountability measures, and service standards to ensure consistent execution.
• Oversee staffing, workload balancing, and resource allocation to maximize team efficiency and seller support.
• Create and lead training, onboarding, and professional development programs that build media sales and systems expertise.
• Foster a culture of collaboration, continuous improvement, customer service, and ongoing learning.
• Serve as a change leader by guiding teams through evolving business priorities, technologies, and transformation initiatives.
• Partner with Sales Leadership to improve seller productivity, customer experience, and revenue-generating effectiveness.
• Use KPIs, productivity metrics, and data insights to monitor performance, identify risks, and drive continuous improvement.
• Collaborate cross-functionally to influence decisions, support enterprise initiatives, and enhance processes, systems, and organizational effectiveness.

Skills

Leadership

Coaching

Stakeholder management

Analytical thinking

Change management

Cross-functional influence

Education

BS/BA in related discipline

Job description

The E.W. Scripps Company is seeking a Senior Operations Leader in Cincinnati to drive scalable processes, develop talent, and elevate media sales and support operations. You will oversee staffing, training, and performance management, partnering with Sales Leadership to boost productivity and customer experience.

You will guide teams through changing priorities, leverage data insights, and foster a culture of continuous improvement in a fast-paced, evolving environment.