Senior SaaS Implementation Lead - Remote

Remote; San Francisco (CA); Remote; USD 140.000 - 190.000; Vollzeit

Benefits dieser Stelle

Medical benefits

Dental

Vision

401K match

Unlimited PTO

Parental leave

Zusammenfassung

BriteCore is seeking a driven Program Delivery Manager to lead customer implementations of its cloud-based core platform for Property & Casualty insurers. You will shape customer experiences with Implementation Analysts, delivering clarity, innovation and precision on complex projects.

You will manage a portfolio of implementations, craft detailed project plans, coordinate across internal and external teams, and drive milestones. This is a fully remote role with US location requirements.

Qualifikationen

• Bachelor's degree in Computer Science or related field.
• 8+ years of experience leading complex SaaS implementation projects.
• 5+ years leading core systems transformations.
• 5+ years of hands on experience in the P&C space.
• 2+ years at a scaling startup.
• Proven track record of managing customer relationships and setting expectations.

Aufgaben

• Lead large end to end implementations of the platform (4–8 months timelines) and manage budgets.
• Serve as primary liaison for large customers, manage expectations and scope.
• Collaborate with cross‑functional teams to define clear business requirements and deliver high‑value outcomes.
• Create and maintain detailed project plans and coordinate resources across teams.
• Continuously improve implementation processes to shorten timelines and reduce costs.
• Provide clear progress updates to executives and stakeholders.

Kenntnisse

Project management

SaaS implementations

Stakeholder management

Communication

P&C domain knowledge

Leadership

Ausbildung

Bachelor's Degree in CS

Tools

Jira

Confluence

Jobbeschreibung

BriteCore is seeking a driven Program Delivery Manager to lead customer implementations of its cloud-based core platform for Property & Casualty insurers. You will shape customer experiences with Implementation Analysts, delivering clarity, innovation and precision on complex projects.

You will manage a portfolio of implementations, craft detailed project plans, coordinate across internal and external teams, and drive milestones. This is a fully remote role with US location requirements.