Senior Insurance Tech Delivery Lead — Remote

ReSource Pro Growth Solutions; Hartford (CT); Remote; USD 122,000 - 209,000; Full time

Benefits offered by this job

Health insurance Day 1

Medical, dental, and vision Day 1

Internet stipend

401k with employer match

HSA/FSA

Disability insurance

Generous PTO + holidays

Development opportunities

Wellness program

Job summary

ReSource Pro Growth Solutions is seeking a Sr. Consultant, Customer Success & Delivery, Propellint to lead high-complexity insurance technology initiatives and serve as a trusted advisor to client stakeholders.

You will own solution direction, lead business analysis, and oversee implementation from kickoff to go-live, impacting client outcomes and platform adoption. This remote US-based role offers competitive compensation and growth opportunities.

Qualifications

• Bachelor’s or Master’s degree in Information Technology, Business, Engineering, or related field (or equivalent experience).
• 10–15 years of experience in business analysis, consulting, insurance operations, or technology implementation.
• Hands-on insurance operations experience (claims, underwriting, policy, billing) strongly preferred.
• Proven experience leading complex system implementations.
• Executive stakeholder engagement across senior leaders.
• Expert-level business analysis, facilitation, and stakeholder management skills.

Responsibilities

• Lead end-to-end business requirements activities from workshops through validation and approval.
• Own scope, prioritization, dependency mapping, and change control with delivery leadership.
• Lead implementations from kickoff through go-live across client, internal, and third-party teams.
• Serve as the primary escalation point for delivery risks, issues, and client concerns.
• Advise client leadership as the insurance domain expert across policy, claims, billing, and underwriting.
• Mentor business analysts and consultants and contribute to delivery standards and best practices.

Skills

Leadership

Stakeholder management

Analytical reasoning

Business analysis

Delivery leadership

Education

Bachelor’s or Master’s degree in IT, Business, Engineering, or related field

Job description

ReSource Pro Growth Solutions is seeking a Sr. Consultant, Customer Success & Delivery, Propellint to lead high-complexity insurance technology initiatives and serve as a trusted advisor to client stakeholders.

You will own solution direction, lead business analysis, and oversee implementation from kickoff to go-live, impacting client outcomes and platform adoption. This remote US-based role offers competitive compensation and growth opportunities.