Senior SaaS Account Manager — Major Accounts & Growth

Axon; Florida; On-site; USD 90,000 - 135,000; Full time

Benefits offered by this job

Competitive On-Target Earnings and 401

Parental leave policy

Job summary

Axon is seeking a results-driven enterprise sales professional to manage and grow revenue at designated agencies. You will develop and execute account strategies, deepen customer relationships, and ensure exceptional service delivery across your book of business.

The role requires 5+ years of SaaS/Cloud sales, 3+ years managing major accounts, experience with Salesforce, and willingness to travel 70%+. Travel-heavy, fast-paced environment with opportunities to influence strategic outcomes.

Qualifications

• 5+ years of demonstrated successful customer facing Software (SaaS / Cloud) Sales experience.
• Minimum of 3 years' experience managing a book of business of Major Accounts.
• Solution or consultative sales experience within complex sales processes.
• Data management experience using Salesforce (preferred) or similar CRM.
• Strong understanding of Cloud and SaaS.
• Able to travel 70%+ (3-4 days a week on the road) including overnight travel.

Responsibilities

• Manage and grow revenue and market share at designated agencies to maximize customer satisfaction and achieve strategic objectives.
• Develop and execute account strategy by collaborating with account team to deliver stronger, more relevant value propositions.
• Track customer activity in internal systems in order to execute on account strategy and identify additional opportunities.
• Cultivate customer relationships and ensure effective service delivery to accounts.
• Focus on customer's satisfaction, know the customer's business and workflows, develop proper contact network within accounts.
• Oversee and know all account activities for your book of business.
• Own account relationship and drive overall customer satisfaction for assigned accounts.
• Responsible for forecasting, keep management in touch with accounts in a timely fashion, gather intelligence on competitor activity, and give feedback to marketing.
• May provide customer product training as necessary.
• Accountable for individual expense budget management.

Skills

SaaS sales

Major account management

Consultative selling

Salesforce

Cloud & SaaS knowledge

Travel readiness

Tools

Salesforce

Job description

Axon is seeking a results-driven enterprise sales professional to manage and grow revenue at designated agencies. You will develop and execute account strategies, deepen customer relationships, and ensure exceptional service delivery across your book of business.

The role requires 5+ years of SaaS/Cloud sales, 3+ years managing major accounts, experience with Salesforce, and willingness to travel 70%+. Travel-heavy, fast-paced environment with opportunities to influence strategic outcomes.