Senior ROI & Medical Records Specialist (HIPAA Expert)

MRO; Savannah (GA); On-site; USD 55,000 - 70,000; Full time

Job summary

MRO Corp is seeking a Senior ROI Specialist to support ROI requests at client sites. You will validate, assemble, and transmit medical records while ensuring HIPAA compliance and data integrity. Travel to multiple sites within the region may be necessary.

The role requires strong customer service, attention to detail, and proficient use of ROI software and Microsoft Office tools. Prior ROI or HIM experience is preferred and the position emphasizes professional conduct and confidentiality.

Qualifications

• 1 year of experience in ROI/medical records preferred.
• Knowledge of HIPAA regulations and ROI standards.
• Ability to follow client facilities policies and HIPAA procedures.

Responsibilities

• Generates and submits weekly ROI reports.
• Responds to incoming requests via mail, walk-ins, phone, and faxes.
• Date stamps requests and highlights pertinent data for processing.
• Validates ROI requests and authorizations per procedures.
• Completes ROI requests with accuracy and quality checks; retrieves records.
• Transmits medical records to processing operations electronically.
• Maintains confidentiality and data security for all records.

Skills

HIPAA knowledge

Customer service

Attention to detail

Verbal communication

Written communication

Problem solving

Multitasking

Team collaboration

Education

High School Diploma/GED

Tools

Microsoft Word

Microsoft Excel

Job description

MRO Corp is seeking a Senior ROI Specialist to support ROI requests at client sites. You will validate, assemble, and transmit medical records while ensuring HIPAA compliance and data integrity. Travel to multiple sites within the region may be necessary.

The role requires strong customer service, attention to detail, and proficient use of ROI software and Microsoft Office tools. Prior ROI or HIM experience is preferred and the position emphasizes professional conduct and confidentiality.