ROI Medical Records Specialist: HIPAA-Savvy, Detail-Driven

MRO; Clinton (IA); On-site; USD 42,000 - 52,000; Full time

Job summary

MRO is seeking an ROI Specialist to provide on-site support for patient record requests. You will review requestor information, determine records for release, and ensure HIPAA compliance while handling confidential data.

The role requires strong data-entry skills, excellent communication, and the ability to work independently to meet production goals. Prior ROI experience is a plus; a HS diploma is required.

Qualifications

• Proficiency with data entry and computer applications.
• Knowledge of HIPAA regulations preferred.
• Experience handling medical records or ROI is a plus.

Responsibilities

• Determine records to be released by reviewing requestor information per HIPAA guidelines.
• Answer phone calls concerning ROI issues.
• Respond to walk-in customers and log information into ROI On-Line database.
• Process requests from physician offices and fax information as needed.
• Log and scan medical record requests into ROI On-Line database.
• Comply with site policies and regulations.
• Handle and record cash payments for requests at specified sites.
• Demonstrate proficiency with computer applications and internet use.
• Work independently to meet production goals.
• Provide strong verbal communication and respond to inquiries.
• Maintain attention to detail and dependability.
• High School Diploma/GED required.
• Prior ROI experience in physician offices or HIM is a plus; knowledge of medical terminology and HIPAA preferred.

Skills

Data entry

HIPAA knowledge

Attention to detail

Customer service

Phone etiquette

Education

High School Diploma / GED

Tools

ROI On-Line database

Internet

Job description

MRO is seeking an ROI Specialist to provide on-site support for patient record requests. You will review requestor information, determine records for release, and ensure HIPAA compliance while handling confidential data.

The role requires strong data-entry skills, excellent communication, and the ability to work independently to meet production goals. Prior ROI experience is a plus; a HS diploma is required.