ROI Medical Records Specialist: Detail-Driven Client-Facing

MRO Corporation; Superior Charter Township (MI); On-site; USD 16,000 - 22,000; Full time

Job summary

MRO Corporation seeks an ROI Specialist to support client sites with patient medical record requests in compliance with HIPAA. You will review requests, determine releasable data, and log activities in the ROI On-Line system while handling inquiries from providers and customers.

Typical duties include data-entry, scanning, and occasional cash handling, with attention to detail and reliable performance in a fast-paced environment.

Qualifications

• Demonstrates proficiency using computer applications and data entry.
• Ability to work independently and meet production goals.
• Strong verbal communication and customer inquiry responses.
• Attention to detail in records handling and HIPAA context.
• Dependability and consistency in workload.

Responsibilities

• Determine records to be released by reviewing requestor information per HIPAA guidelines.
• Answer phone calls about ROI issues and assist walk-in customers.
• Log requests into ROI On-Line database and fax to physician offices when needed.
• Scan medical records into ROI On-Line and manage cash payments where applicable.
• Comply with site policies and complete other duties as assigned.

Skills

Data entry experience

Independent worker

Strong communication

Attention to detail

Dependability

Education

High School Diploma/GED

Tools

ROI On-Line database

Job description

MRO Corporation seeks an ROI Specialist to support client sites with patient medical record requests in compliance with HIPAA. You will review requests, determine releasable data, and log activities in the ROI On-Line system while handling inquiries from providers and customers.

Typical duties include data-entry, scanning, and occasional cash handling, with attention to detail and reliable performance in a fast-paced environment.