Senior Robot Systems Technician — Service Ops (Labs)

DoorDash, Inc.; Sunnyvale (CA); On-site; USD 45,000 - 66,000; Full time

Benefits offered by this job

401(k) matching

Paid parental leave

Healthcare benefits

Job summary

DoorDash Labs, a division of DoorDash, Inc., is seeking an experienced Senior Service Technician to join the Service Operations team. This on-site role supports 7 days a week operations across Fremont, CA, San Jose, CA, or Sunnyvale, CA, with a rotating AM/PM shift after training.

You will diagnose complex faults in robotic systems, perform advanced repairs, mentor Level 2 technicians, and meticulously document processes in the knowledge base. A valid U.S.

Qualifications

• 2+ years of service work experience.
• Experience with robotics or autonomous vehicles is a plus.
• Strong documentation and communication skills.
• Valid U.S. driver’s license and MVR check required.

Responsibilities

• Diagnose complex, intermittent, or unusual faults in robotic systems and vehicles.
• Perform advanced repairs on intricate electrical systems and control units.
• Interpret manuals, schematics, and diagnostic flowcharts to guide troubleshooting.
• Meticulously document diagnostic processes and repair details in the service management system.
• Provide guidance and mentorship to Level 2 Technicians.
• Manage and prioritize workload independently.

Skills

Service technician experience

Mechanical/repair skills

Strong communication

Robotics/autonomous vehicles

JIRA

MaintainX

MVR check

Tools

JIRA

MaintainX

Job description

DoorDash Labs, a division of DoorDash, Inc., is seeking an experienced Senior Service Technician to join the Service Operations team. This on-site role supports 7 days a week operations across Fremont, CA, San Jose, CA, or Sunnyvale, CA, with a rotating AM/PM shift after training.

You will diagnose complex faults in robotic systems, perform advanced repairs, mentor Level 2 technicians, and meticulously document processes in the knowledge base. A valid U.S.