On-Site Robotics & E‑Bike Service Technician

DoorDash, Inc.; Sunnyvale (CA); On-site; USD 39,000 - 58,000; Full time

Job summary

DoorDash Labs is seeking a Service Technician to join the on-site Service Operations team in California. You will maintain robotic systems and electric bicycles, perform diagnostics, and work closely with senior technicians to expand your troubleshooting skills. This role requires a valid U.S.

driver’s license, 1+ year of service work, and comfort documenting steps in our service systems. Training leads to independent repairs across multiple vehicle types, with shifts in Fremont, San Jose, or

Qualifications

• 1+ year of service work experience.
• Curiosity and an inclination for all things mechanical and repair.
• Strong communication and documentation skills.
• Prior experience in vehicle, bicycle, or fleet service (especially for electric or autonomous vehicles), robotics, or aircraft is a major plus.
• Experience with JIRA, MaintainX, and other service tools and systems is a major plus.
• Valid U.S. drivers license required and a successful completion of MVR required.

Responsibilities

• Perform standard and intermediate Service Technician tasks with growing independence, including service and upkeep of robotic systems and electric bicycles.
• Repair common faults in robotic platforms, modular components, electric bicycle drivetrains, and support vehicles using established troubleshooting procedures.
• Assist with complex or unusual faults alongside senior or lead technicians to learn advanced diagnostic methods for both robotic systems and e‑bikes.
• Complete repairs on electrical systems, control units, battery packs, and hardware under guidance, with opportunities to develop toward independent advanced repairs.
• Use and interpret technical manuals, schematics, and diagnostic flowcharts to guide your work, applying these resources to both robot and electric bicycle service tasks.
• Document all diagnostic steps, repair actions, and component failures in the service management system to maintain accurate records and support fleet readiness.
• Learn from and collaborate with experienced technicians, accepting mentorship and applying feedback to improve your skills across multiple vehicle types.
• Follow preventive maintenance schedules and procedures to reduce downtime and extend the life of fleet equipment, including battery care for both robots and e‑bikes.

Skills

Service work experience

Mechanical & repair curiosity

Communication skills

Driver's license

Tools

JIRA

MaintainX

Job description

DoorDash Labs is seeking a Service Technician to join the on-site Service Operations team in California. You will maintain robotic systems and electric bicycles, perform diagnostics, and work closely with senior technicians to expand your troubleshooting skills. This role requires a valid U.S.

driver’s license, 1+ year of service work, and comfort documenting steps in our service systems. Training leads to independent repairs across multiple vehicle types, with shifts in Fremont, San Jose, or