On-Site Robotics & E‑Bike Service Technician

DoorDash, Inc.

Sunnyvale (CA)

On-site

USD 39,000 - 58,000

Full time

26 hours ago
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Job summary

DoorDash Labs is seeking a Service Technician to join the on-site Service Operations team in California. You will maintain robotic systems and electric bicycles, perform diagnostics, and work closely with senior technicians to expand your troubleshooting skills. This role requires a valid U.S.

driver’s license, 1+ year of service work, and comfort documenting steps in our service systems. Training leads to independent repairs across multiple vehicle types, with shifts in Fremont, San Jose, or

Qualifications

  • 1+ year of service work experience.
  • Curiosity and an inclination for all things mechanical and repair.
  • Strong communication and documentation skills.
  • Prior experience in vehicle, bicycle, or fleet service (especially for electric or autonomous vehicles), robotics, or aircraft is a major plus.
  • Experience with JIRA, MaintainX, and other service tools and systems is a major plus.
  • Valid U.S. drivers license required and a successful completion of MVR required.

Responsibilities

  • Perform standard and intermediate Service Technician tasks with growing independence, including service and upkeep of robotic systems and electric bicycles.
  • Repair common faults in robotic platforms, modular components, electric bicycle drivetrains, and support vehicles using established troubleshooting procedures.
  • Assist with complex or unusual faults alongside senior or lead technicians to learn advanced diagnostic methods for both robotic systems and e‑bikes.
  • Complete repairs on electrical systems, control units, battery packs, and hardware under guidance, with opportunities to develop toward independent advanced repairs.
  • Use and interpret technical manuals, schematics, and diagnostic flowcharts to guide your work, applying these resources to both robot and electric bicycle service tasks.
  • Document all diagnostic steps, repair actions, and component failures in the service management system to maintain accurate records and support fleet readiness.
  • Learn from and collaborate with experienced technicians, accepting mentorship and applying feedback to improve your skills across multiple vehicle types.
  • Follow preventive maintenance schedules and procedures to reduce downtime and extend the life of fleet equipment, including battery care for both robots and e‑bikes.

Skills

Service work experience
Mechanical & repair curiosity
Communication skills
Driver's license

Tools

JIRA
MaintainX

Job description

DoorDash Labs is seeking a Service Technician to join the on-site Service Operations team in California. You will maintain robotic systems and electric bicycles, perform diagnostics, and work closely with senior technicians to expand your troubleshooting skills. This role requires a valid U.S.

driver’s license, 1+ year of service work, and comfort documenting steps in our service systems. Training leads to independent repairs across multiple vehicle types, with shifts in Fremont, San Jose, or

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