Robot & E‑Bike Service Technician (In‑Office)

DoorDash, Inc.; San Jose (CA); On-site; USD 39,000 - 58,000; Full time

Benefits offered by this job

401(k) plan with employer matching

Paid parental leave

Wellness benefits

Commuter benefits match

Paid time off

Job summary

DoorDash Labs is seeking a Service Technician to diagnose, maintain, and repair robotic systems and electric bicycles. This on-site role requires 100% in‑office presence in Fremont, CA, San Jose, CA, or Sunnyvale, CA, working with Senior Technicians to expand troubleshooting skills.

You should have 1+ year of service work experience, mechanical curiosity, strong communication, and documentation abilities. Previous fleet or robotics experience is a plus and a valid U.S. driver license is required.

Qualifications

• 1+ year of service work experience.
• Curiosity for mechanical repair and systems.
• Strong communication and documentation skills.
• Prior experience in vehicle, bicycle, or fleet service is a major plus.
• Experience with service tools like JIRA or MaintainX is a plus.
• Valid U.S. driver license and MVR check required.

Responsibilities

• Perform standard and intermediate Service Technician tasks with growing independence.
• Repair robotic platforms, e-bikes, and related components using established procedures.
• Assist with complex faults alongside senior technicians to learn advanced diagnostics.
• Complete repairs on electrical systems, battery packs, and hardware under guidance.
• Document all diagnostic steps and repairs in the service system.
• Learn from experienced technicians and apply feedback to multiple vehicle types.
• Follow preventive maintenance schedules to reduce downtime.

Skills

Service experience

Mechanical aptitude

Communication skills

Documentation skills

Driver's license

JIRA

MaintainX

Tools

JIRA

MaintainX

Job description

DoorDash Labs is seeking a Service Technician to diagnose, maintain, and repair robotic systems and electric bicycles. This on-site role requires 100% in‑office presence in Fremont, CA, San Jose, CA, or Sunnyvale, CA, working with Senior Technicians to expand troubleshooting skills.

You should have 1+ year of service work experience, mechanical curiosity, strong communication, and documentation abilities. Previous fleet or robotics experience is a plus and a valid U.S. driver license is required.