Senior RevOps Leader: Post-Sales & GTM Strategy

Monaco

San Francisco (CA)

On-site

USD 150,000 - 230,000

Full time

11 days ago
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Job summary

Monaco is hiring for a senior RevOps professional focused on post-sales operations. You will partner with launch, FDAE (post-sales), and CX to drive activation, adoption, and retention using data-driven decision making.

You will own end-to-end post-sales GTM operations, identify onboarding bottlenecks, and build playbooks to scale revenue. This role emphasizes autonomy, fast iteration, and impact in a growth-stage environment.

Qualifications

  • 2–4 years at a top-tier bank/consulting/PE/VC plus 2+ years in GTM/RevOps/BizOps at an early startup.
  • Fluent in SQL and spreadsheets; able to build models from scratch and explain the answer to a sales leader in one sentence.
  • Strong instincts for what makes customers succeed, or the analytical horsepower to find it fast.
  • Thrive with autonomy in a high-velocity environment where priorities shift weekly.

Responsibilities

  • Own GTM operations end to end for launch operations and post-sales: onboarding, implementation, sales-to-post-sales handoff, time-to-value, and the systems and processes the teams run on.
  • Find where customers stall in onboarding, fix the process, and measure the impact on activation and usage.
  • Identify what our top customers have in common and turn it into playbooks the whole team runs.
  • Grow usage-based revenue with the post-sales team: model consumption, spot expansion and at-risk signals early, and build the motions that act on them.
  • Drive the post-sales analytics with our data team: dig into activation, usage, customer health, expansion, churn, and FDAE productivity, and turn what you find into decisions.
  • Partner with launch, FDAE (post-sales), and CX leaders on operational projects and drive them to completion.
  • Run leadership-level reporting and planning on retention, expansion, and net revenue.
  • Be the person who spots the problem in the numbers before anyone else does, and brings a recommendation, not just a chart.

Skills

SQL
Data modeling
GTM / RevOps
Business analytics
Autonomy
Excel

Tools

Excel
Looker

Job description

Monaco is hiring for a senior RevOps professional focused on post-sales operations. You will partner with launch, FDAE (post-sales), and CX to drive activation, adoption, and retention using data-driven decision making.

You will own end-to-end post-sales GTM operations, identify onboarding bottlenecks, and build playbooks to scale revenue. This role emphasizes autonomy, fast iteration, and impact in a growth-stage environment.

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