Senior Revenue Ops & GTM Automation Lead

New Relic, Inc.; Oregon; Ibrido; USD 131.000 - 164.000; Tempo pieno

Vantaggi offerti da questo lavoro

Healthcare

Dental

Vision

Parental leave

Mental health benefits

401(k) plan with match

Flexible time off

11 paid holidays

Volunteer time off

Descrizione del lavoro

New Relic, Inc. seeks a Senior Revenue Operations Manager to own the technical and automation engine behind our GTM organization.

You will drive the technology roadmap, transform manual steps into automated workflows, and partner with stakeholders to deliver scalable, data-driven solutions. The role requires deep Salesforce knowledge, BI tooling like Tableau, and strong Agile delivery, with a focus on governance, enablement, and cross-functional alignment across Marketing, Sales Operations, and

Competenze

• 6 to 8+ years of experience in B2B SaaS across Revenue Operations, Field Sales Ops, or GTM Systems Architecture.
• A strong functional understanding of Salesforce (including how data flows and integrates between systems) alongside Business Intelligence tools like Tableau or advanced Excel
• Experience leading cross-functional projects, writing detailed user stories, and managing delivery using Agile/Scrum methodologies in Jira.
• A strong builder mindset with a knack for translating qualitative business needs into scalable technical designs.
• Relevant professional experience or a Bachelor's degree in Business, Information Systems, Computer Science, or a related field.

Mansioni

• GTM Strategy & Automation: Drive the GTM technology roadmap (including Salesforce, Clay, and Salesloft). You will pilot emerging AI capabilities and transform manual steps into efficient, automated workflows.
• Technical Execution & Quality: Partner with cross-functional stakeholders to gather requirements and translate business needs into clear user stories, technical specs, and UAT testing plans.
• Data Governance & Analytics: Define key system-level performance metrics, build automated dashboards, and collaborate with Data & Analytics to maintain a trusted source of truth.
• Enablement & Change Management: Guide field adoption of new system features by creating clear documentation, leading enablement sessions, and executing change management strategies.
• Cross-Functional Alignment: Work closely with Marketing, Sales Operations, and Customer Adoption to streamline business rules and build a customer lifecycle (from initial land, onboarding, and adoption, to value realization and expansion).

Conoscenze

GTM Strategy

Automation

Salesforce

Data Governance

Analytics

Agile/Scrum

UAT Testing

Formazione

Bachelor's degree in Business, Information Systems, Computer Science, or a related field

Strumenti

Salesforce

Clay

Salesloft

Tableau

Excel

SQL

Snowflake

Descrizione del lavoro

New Relic, Inc. seeks a Senior Revenue Operations Manager to own the technical and automation engine behind our GTM organization.

You will drive the technology roadmap, transform manual steps into automated workflows, and partner with stakeholders to deliver scalable, data-driven solutions. The role requires deep Salesforce knowledge, BI tooling like Tableau, and strong Agile delivery, with a focus on governance, enablement, and cross-functional alignment across Marketing, Sales Operations, and