Senior Retail Technology Support Technician

C&S Wholesale Grocers, LLC; Rancho Cordova (CA); On-site; USD 70,000 - 90,000; Full time

Job summary

C&S Wholesale Grocers, LLC is seeking a Retail Support Technician IV to deliver Level 2 technical support for the Retail Technology suite, including back-office HQ and store applications, POS, and related systems. The role involves remote and on-site field support at Retail supermarkets, plus basic training for Retailers and guidance on technology solutions.

Qualifications include 5-7 years in supermarket or tech roles and an Associate Degree in General Studies.

Qualifications

• Associate degree or equivalent in General Studies.
• 5-7 years supermarket and/or technology experience.
• Strong communication and problem-solving skills.
• Occasional overnight travel, driving, air travel may be required.

Responsibilities

• Provide Level 2 technical support to Retailers for the Retail Technology suite of services.
• Provide remote and on-site field support at Retail supermarkets.
• Provide basic application training to Retailers for the Retail Technology suite.
• Provide counsel and recommendations on technology solutions and services.

Skills

Supermarket operations

POS knowledge

Networking

MS Office

Customer relations

Communication skills

Problem solving

Team player

Education

Associate Degree - General Studies

Job description

C&S Wholesale Grocers, LLC is seeking a Retail Support Technician IV to deliver Level 2 technical support for the Retail Technology suite, including back-office HQ and store applications, POS, and related systems. The role involves remote and on-site field support at Retail supermarkets, plus basic training for Retailers and guidance on technology solutions.

Qualifications include 5-7 years in supermarket or tech roles and an Associate Degree in General Studies.