Senior Retail Sales & Guest Experience Specialist

Bob's Discount Furniture; Bethel Park (Allegheny County); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

Paid Vacation

401(k) Profit Sharing Plan

Life Insurance

Pet Insurance

Tuition Reimbursement

Professional development

Employee Discount

Job summary

Bob’s Discount Furniture is seeking a Senior Retail Guest Experience Sales Specialist to energize our showroom floor, guide customers through a personalized shopping journey, and lead in-service excellence.

This in-store role emphasizes honesty, integrity, and a customer-first mindset while supporting team development, safety protocols, and daily store operations.

Flexibility with evenings, weekends and holidays is required to deliver engaging guest experiences.

Qualifications

• Must engage customers in a fast-paced, sales-driven environment.
• Experience in retail customer service preferred.
• Ability to lead and support teammates.

Responsibilities

• Guide customers through a personalized shopping journey on the showroom floor.
• Support team development, safety protocols, and daily store operations.
• Deliver excellent customer service and drive sales with upselling techniques.

Job description

Bob’s Discount Furniture is seeking a Senior Retail Guest Experience Sales Specialist to energize our showroom floor, guide customers through a personalized shopping journey, and lead in-service excellence.

This in-store role emphasizes honesty, integrity, and a customer-first mindset while supporting team development, safety protocols, and daily store operations.

Flexibility with evenings, weekends and holidays is required to deliver engaging guest experiences.