Senior Retail Sales & Guest Experience Leader

Bob's Discount Furniture, LLC; Philadelphia (Philadelphia County); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k) Profit Sharing

Life Insurance

Voluntary Coverage

Pet Insurance

Legal/Financial Planning

Tuition Reimbursement

Professional Development

Employee Discount

Job summary

Bob’s Discount Furniture, LLC is seeking a Senior Retail Guest Experience Sales Specialist to energize our showroom floor with a service-forward approach. You will guide customers through a personalized shopping journey that reflects The Bob’s Way, leveraging product knowledge to meet home furnishing needs while supporting team development and store operations.

This in-store role requires flexible availability to align with a retail schedule, and emphasizes honesty, integrity, and a

Qualifications

• Experience in delivering customer service in a fast-paced retail environment.
• Ability to engage customers and drive sales through relationship building.

Responsibilities

• Guide customers through a personalized shopping journey reflecting The Bob’s Way.
• Support team development, safety protocols, and daily store operations.
• Leverage product knowledge to meet customers’ home furnishing needs.
• Maintain in-store standards and contribute to a positive guest experience.

Skills

Customer service

Relationship building

Sales engagement

Active listening

Team collaboration

Self-leadership

Communication

Problem-solving

Tools

Tablets

CRM

Job description

Bob’s Discount Furniture, LLC is seeking a Senior Retail Guest Experience Sales Specialist to energize our showroom floor with a service-forward approach. You will guide customers through a personalized shopping journey that reflects The Bob’s Way, leveraging product knowledge to meet home furnishing needs while supporting team development and store operations.

This in-store role requires flexible availability to align with a retail schedule, and emphasizes honesty, integrity, and a