Senior Retail Guest Experience Leader

Bob's Discount Furniture; Sacramento (CA); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) profit sharing

Life insurance

Pet insurance

Tuition reimbursement

On-demand learning

Employee discount

Job summary

Bob’s Discount Furniture is seeking a Senior Retail Guest Experience Sales Specialist to energize our showroom floor with exceptional service and leadership. You will guide customers through a personalized shopping journey aligned with Bob’s Way—honesty, integrity, and a customer-first mindset—while using product knowledge and tools to meet home furnishing needs.

This in-store role requires flexible availability, including evenings, weekends and holidays, and involves supporting team

Qualifications

• Ability to engage and serve customers in a fast-paced, sales-driven environment.
• Track record of achieving personal or team goals.
• Must be at least 18 years old to be considered for employment with Bob’s.

Responsibilities

• Guide customers through personalized shopping journeys.
• Support team development, safety protocols, and daily store operations.
• Maintain in-store guest experience aligned with Bob’s Way.

Skills

Customer service excellence

Relationship building

Sales engagement

Analytical thinking

Team collaboration

Self-leadership

Active listening

Problem solving

Tools

Tablets

CRM

Job description

Bob’s Discount Furniture is seeking a Senior Retail Guest Experience Sales Specialist to energize our showroom floor with exceptional service and leadership. You will guide customers through a personalized shopping journey aligned with Bob’s Way—honesty, integrity, and a customer-first mindset—while using product knowledge and tools to meet home furnishing needs.

This in-store role requires flexible availability, including evenings, weekends and holidays, and involves supporting team