Senior Retail Guest Experience Lead

Bob's Discount Furniture; Toledo (OH); Vor Ort; USD 45.000 - 75.000; Vollzeit

Benefits dieser Stelle

Medical, Dental, and Vision Insurance

Paid Vacation and Holidays

401(k)

Profit Sharing Plan

Life Insurance

Pet Insurance

Tuition Reimbursement

Employee discounts

On-demand learning & development

Zusammenfassung

Bob's Discount Furniture is seeking a Senior Retail Guest Experience Sales Specialist to energize our showroom floor with exceptional service, leadership, and product knowledge. You’ll guide customers through a personalized shopping journey, reflecting The Bob's Way—honesty, integrity, and a customer-first mindset—and support team development and daily store operations.

Based in-store, you’ll work flexible evenings, weekends, and holidays and leverage tablets, CRM, and other tools to drive sales

Qualifikationen

• Minimum qualifications listed: ability to engage in a fast-paced sales-driven environment.
• Track record of achieving personal or team goals.
• Must be at least 18 years old.

Aufgaben

• Guide customers through a personalized shopping journey.
• Reflect The Bob's Way with honesty and integrity.
• Support team development, safety protocols, and daily store operations.
• Leverage tools and product knowledge to meet home furnishing needs.

Kenntnisse

Customer service

Relationship building

Sales upselling

Analytical thinking

Team collaboration

Self-leadership

Active listening

Communication

Tools

CRM

Jobbeschreibung

Bob's Discount Furniture is seeking a Senior Retail Guest Experience Sales Specialist to energize our showroom floor with exceptional service, leadership, and product knowledge. You’ll guide customers through a personalized shopping journey, reflecting The Bob's Way—honesty, integrity, and a customer-first mindset—and support team development and daily store operations.

Based in-store, you’ll work flexible evenings, weekends, and holidays and leverage tablets, CRM, and other tools to drive sales