Senior Retail Guest Experience Lead - Commission & Benefits

Bob's Discount Furniture, LLC; New Philadelphia (PA); Presencial; USD 45.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental insurance

Vision insurance

401(k) match

Employee discount

Paid time off

Tuition reimbursement

Learning resources

Commissions

Descripción de la vacante

Bob’s Discount Furniture is seeking a Senior Retail Guest Experience Sales Specialist to lead a high-energy showroom experience. You will guide customers through a personalized shopping journey, upholding The Bob’s Way—honesty and customer-first mindset—while using product knowledge to fulfill home furnishing needs.

The role emphasizes service leadership, coaching teammates, and maintaining store operations in a busy retail environment.

Formación

• Ability to engage and serve customers in a fast-paced, sales-driven environment
• Track record of achieving personal or team goals
• Must be at least 18 years old to be considered for employment with Bob’s

Responsabilidades

• Guide customers through a personalized shopping journey reflecting The Bob’s Way while leveraging product knowledge
• Support team development, safety protocols, and daily store operations

Conocimientos

Customer service

Relationship building

Upselling

Analytical thinking

Team collaboration

Self-leadership

Communication

Active listening

Problem resolution

Herramientas

CRM

Tablets

Descripción del empleo

Bob’s Discount Furniture is seeking a Senior Retail Guest Experience Sales Specialist to lead a high-energy showroom experience. You will guide customers through a personalized shopping journey, upholding The Bob’s Way—honesty and customer-first mindset—while using product knowledge to fulfill home furnishing needs.

The role emphasizes service leadership, coaching teammates, and maintaining store operations in a busy retail environment.