Senior Retail Guest Experience Lead - Uncapped Commissions

Bob's Discount Furniture; Greenwood (IN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Vacation

401(k) Match

Life Insurance

Pet Insurance

Tuition Reimbursement

Learning & Development

Employee Discount

Job summary

Bob’s Discount Furniture seeks a Senior Retail Guest Experience Sales Specialist to drive sales and guest satisfaction on the showroom floor. You will guide customers through a personalized journey reflecting The Bob’s Way and support team development, safety, and daily store operations.

In this in-store role, you’ll demonstrate energy, service leadership, and strong product knowledge to meet home furnishing needs, with evenings, weekends, and holidays required.

Qualifications

• Must be able to engage and serve customers in a fast-paced, sales-driven environment.
• Track record of achieving personal or team goals.
• Must be at least 18 years old to be considered for employment.

Responsibilities

• Guide customers through a personalized shopping journey.
• Support team development, safety protocols, and daily store operations.
• Leverage product knowledge to meet home furnishing needs.

Skills

Customer service

Relationship building

Sales engagement

Analytical thinking

Team collaboration

Self-leadership

Effective communication

Problem solving

Tools

Tablets

CRM

Job description

Bob’s Discount Furniture seeks a Senior Retail Guest Experience Sales Specialist to drive sales and guest satisfaction on the showroom floor. You will guide customers through a personalized journey reflecting The Bob’s Way and support team development, safety, and daily store operations.

In this in-store role, you’ll demonstrate energy, service leadership, and strong product knowledge to meet home furnishing needs, with evenings, weekends, and holidays required.