Senior Retail Lead — Customer Experience & Store Ops

Dollar General Corporation; Columbus (OH); On-site; USD 17,000 - 25,000; Full time

Job summary

Dollar General Corporation seeks a Lead Sales Associate to maintain a clean, organized store with a customer-first focus. You will assist customers, operate the cash register, stock merchandise, and help set up displays. In the absence of Store Manager, you lead the team and carry out supervisory duties.

The role emphasizes excellent service, safe operations, and adherence to company policies while driving store profitability and asset protection.

Qualifications

• High school diploma or equivalent required; supervisory experience preferred.
• Strong customer service and communication skills.
• Ability to read planograms and merchandize stock effectively.
• Basic math for transactions and percentage calculations.

Responsibilities

• Greet and assist customers with a service-focused approach.
• Operate cash register, process payments, and assist customers with purchases.
• Stock, rotate, and display merchandise according to planograms.
• Keep store clean and organized; handle sanitation and safety procedures.
• Open/close the store as directed by management; support store leadership in absence.

Skills

Customer service

Cash handling

Planograms

Safety policies

Interpersonal communication

Mathematical calculations

Cash register usage

Store front operations

Education

High school diploma or equivalent

Tools

Cash register

Handheld scanners

Pricing guns

Rolltainers

Job description

Dollar General Corporation seeks a Lead Sales Associate to maintain a clean, organized store with a customer-first focus. You will assist customers, operate the cash register, stock merchandise, and help set up displays. In the absence of Store Manager, you lead the team and carry out supervisory duties.

The role emphasizes excellent service, safe operations, and adherence to company policies while driving store profitability and asset protection.