Senior Sales Lead: Store Ops & Customer Service

Dollar General Corporation; Chicago (IL); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Paid time off

Job summary

Dollar General Corporation in the United States is seeking a Lead Sales Associate to maintain a clean, customer-first store, assist customers, operate a cash register, stock merchandise, and support store leadership. The role includes acting in a lead capacity in the absence of the Store Manager and Assistant Store Manager.

The position emphasizes strong customer service, accuracy in cash handling, planogram compliance, and teamwork within a fast-paced retail environment.

Qualifications

• High school diploma or equivalent; six months supervisory experience preferred.
• Effective interpersonal and oral communication skills.
• Ability to read and follow planogram and merchandise presentation guides.
• Ability to perform mathematical calculations and handle cash accurately.
• Knowledge of cash handling procedures and deposit control.
• Ability to drive own vehicle to bank deposits.

Responsibilities

• Provide superior customer service leadership; greet and assist customers.
• Operate cash register and scanner to itemize and total customer's purchase, collect payment, make change, bag merchandise.
• Stock merchandise, restock and rotate on shelves, and build merchandise displays.
• Clean the store, take out trash, dust and mop floors, and maintain store cleanliness.
• Open and close the store under the direction of the Store Manager.
• Perform duties in the absence of the Store Manager or Assistant Store Manager.

Skills

Customer service

Cash handling

Planogram reading

Math calculations

Cash register functions

Safety policies

Communication skills

Education

High school diploma or equivalent

Tools

Cash register

Scanner

Pricing guns

Rolltainers

Two-wheel dollies

Job description

Dollar General Corporation in the United States is seeking a Lead Sales Associate to maintain a clean, customer-first store, assist customers, operate a cash register, stock merchandise, and support store leadership. The role includes acting in a lead capacity in the absence of the Store Manager and Assistant Store Manager.

The position emphasizes strong customer service, accuracy in cash handling, planogram compliance, and teamwork within a fast-paced retail environment.