Senior Retail Guest Experience Leader

Bob's Discount Furniture; Bethel (Berks County); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Holidays

401(k) Profit Sharing

Life Insurance

Pet Insurance

Tuition Reimbursement

Professional development

Employee Discount

Job summary

Bob's Discount Furniture in Bethel seeks a Senior Retail Guest Experience Sales Specialist to lead a high-energy showroom experience. You will guide customers through a personalized shopping journey, apply product knowledge, and support team development while upholding honesty, integrity, and a customer-first mindset.

This in-store role requires flexible availability (evenings, weekends, holidays) and offers uncapped commissions with expected first-year earnings $45,000–$65,000, plus

Qualifications

• Ability to engage and serve customers in a fast-paced, sales-driven environment.
• Track record of achieving personal or team goals.
• Must be at least 18 years old to be considered for employment with Bob's

Responsibilities

• Guide customers through a personalized shopping journey on the showroom floor.
• Support team development and daily store operations.
• Uphold safety protocols and a customer-first service mindset.

Skills

Customer service

Relationship building

Sales engagement

Analytical thinking

Team collaboration

Self-leadership

Communication

Active listening

Handling concerns

Tools

Tablets

CRM

Job description

Bob's Discount Furniture in Bethel seeks a Senior Retail Guest Experience Sales Specialist to lead a high-energy showroom experience. You will guide customers through a personalized shopping journey, apply product knowledge, and support team development while upholding honesty, integrity, and a customer-first mindset.

This in-store role requires flexible availability (evenings, weekends, holidays) and offers uncapped commissions with expected first-year earnings $45,000–$65,000, plus