Senior Retail Guest Experience Sales Leader

Bob's Discount Furniture, LLC; Auburn Hills (MI); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Competitive Medical, Dental, andVision

Paid Vacation, Personal Days, SickDays

401(k) Profit Sharing Plan

Employer-paid Life Insurance

Pet Insurance

Tuition Reimbursement and scholarships

On-demand learning and professional 개발

Employee Discount on Day 1

Hourly advance with uncappedcommisions

Job summary

Bob’s Discount Furniture is seeking a Senior Retail Guest Experience Sales Specialist to energize the showroom floor with service leadership and product knowledge. You will guide customers through a personalized shopping journey that mirrors The Bob’s Way—honesty, integrity, and a customer-first mindset—while supporting team development and daily store operations.

The role is in-store with flexible availability including evenings, weekends, and holidays.

Qualifications

• Engage and serve customers in a fast-paced, sales-driven environment.
• Track record of achieving personal or team goals.
• Must be at least 18 years old to be considered for employment.

Responsibilities

• Guide customers through a personalized shopping journey reflecting Bob’s Way.
• Support team development, safety protocols, and daily store operations.
• Collaborate with teammates to meet sales and service goals.

Skills

Customer service

Relationship building

Sales upselling

Analytical thinking

Team leadership

Communication

Active listening

Problem solving

Tools

CRM

Tablets

Job description

Bob’s Discount Furniture is seeking a Senior Retail Guest Experience Sales Specialist to energize the showroom floor with service leadership and product knowledge. You will guide customers through a personalized shopping journey that mirrors The Bob’s Way—honesty, integrity, and a customer-first mindset—while supporting team development and daily store operations.

The role is in-store with flexible availability including evenings, weekends, and holidays.