Senior Guest Experience Sales Lead

Bob's Discount Furniture, LLC; United States; On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid Vacation and Holidays

401(k) with company match

Life Insurance

Tuition Reimbursement

Job summary

Bob’s Discount Furniture, LLC is seeking a Senior Retail Guest Experience Sales Specialist to lead on the showroom floor and deliver energy, service, and leadership. You will guide customers through a personalized shopping journey that reflects The Bob’s Way—honesty, integrity, and a customer-first mindset—while using product knowledge to meet home furnishing needs.

This in-store role requires flexible retail scheduling, team development, safety protocols, and daily store operations.

Qualifications

• Ability to engage and serve customers in a fast-paced, sales-driven environment.
• Track record of achieving personal or team goals.
• Must be at least 18 years old to be considered for employment with Bob’s.

Responsibilities

• Guide customers through a personalized shopping journey in the showroom.
• Support team development, safety protocols, and daily store operations.
• Lead with energy and uphold The Bob’s Way—honesty, integrity, and customer-first mindset.

Skills

Customer service

Relationship building

Upselling techniques

Analytical thinking

Team collaboration

Self-leadership

Active listening

Problem-solving

Job description

Bob’s Discount Furniture, LLC is seeking a Senior Retail Guest Experience Sales Specialist to lead on the showroom floor and deliver energy, service, and leadership. You will guide customers through a personalized shopping journey that reflects The Bob’s Way—honesty, integrity, and a customer-first mindset—while using product knowledge to meet home furnishing needs.

This in-store role requires flexible retail scheduling, team development, safety protocols, and daily store operations.