Senior Residential HVAC & Systems Technician

Progress Residential PM Holdings, LLC; Texas; On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Generous paid time off

Ongoing learning & development

People-first culture

Job summary

Progress Residential is seeking a Service Technician III - HVAC to inspect, troubleshoot and repair HVAC systems in single-family rental homes nationwide. You will perform scheduled and emergency maintenance, ensuring safety and compliance, while delivering excellent resident service.

The role requires HVAC certification/technical college background, EPA certification, and strong organizational and interpersonal skills. On-site work with potential on-call shifts, weekends, and evenings.

Qualifications

• High school diploma or equivalent required.
• Minimum of 5 years' experience in general service and maintenance (painting, plumbing, carpentry, electrical, drywall repair, etc.).
• Technical College or Trade Program with HVAC Certification is preferred.
• EPA Certification Required.
• Minimum 5 years' experience providing routine maintenance, cleaning, inspection and repair of warm air furnaces, air conditioners, duct distribution systems, water heaters, and related piping and electrical.
• Experience repairing all makes & models of residential appliances in customers' homes preferred.
• Ability to maintain, inspect, diagnose and troubleshoot advanced issues and then repair or replace defective equipment or components on standard household appliances preferred.
• Ability to install all makes & models of residential appliances preferred.
• Required equipment - Employee must have their own basic tools required to perform ongoing service in residential environment.
• Maintain reliable transportation daily that can professionally and safely transport required materials necessary to perform job functions (i.e., ladders, hot water heaters, appliances, etc.).
• Must possess valid driver's license in the working state
• Available for on-call Service, weekends and evenings as needed
• Previous experience in either the single-family or multi-family rental industry preferred
• Must possess ability to work and cope well under pressure, meet multiple and sometimes competing and tight deadlines.
• Ability to interact with residents, and vendors/contractors tactfully and professionally.

Responsibilities

• Ability to quickly assess the situation and determine the appropriate steps necessary to resolving the service requests while providing outstanding customer service and being an ideal representative of Progress Residential.
• Perform scheduled and unscheduled/emergency preventative maintenance, inspections, and service requests including replacement, and modifications of equipment or systems as needed or requested by customers, involving the following daily: Electrical, plumbing and HVAC systems Electrical, plumbing and HVAC systems Appliances Water irrigation systems Stairs, gates, fences, patios, railings Tile, carpet, and flooring Roofing, gutters, fasteners Interior/exterior lights and ceiling fans Fireplaces and Gas fixtures Shutters, doors, cabinets, windows, sliding glass doors and locks Leaks Drywall and Painting Pool areas, tile, hot tub/spa, pool furniture Other Service areas as required.
• Diagnose and troubleshoot advanced issues and then repair or replace defective equipment, components, or wiring on HVAC equipment.
• Report all major repairs or replacements prior to any expenditure of funds.
• Must be always aware of the condition of the property and take immediate steps to correct any unsafe condition.
• Service Technicians will conduct all business in accordance with company policies and procedures and all state and federal regulations (such as Lead Based Paint, ADA, Fair Housing, HAZCOM Program OSHA, etc.).
• Ensures all workplace safety standards and practices are upheld.
• Completes service requests in a professional timely manner.
• Maintains regular attendance and excellent punctuality.
• All other duties assigned.

Skills

Interaction with residents

Interpersonal skills

Strong organizational skills

Effective communication

Driver's license

Education

High school diploma or equivalent

Technical College or Trade Program with HVAC Certification

EPA Certification Required

Job description

Progress Residential is seeking a Service Technician III - HVAC to inspect, troubleshoot and repair HVAC systems in single-family rental homes nationwide. You will perform scheduled and emergency maintenance, ensuring safety and compliance, while delivering excellent resident service.

The role requires HVAC certification/technical college background, EPA certification, and strong organizational and interpersonal skills. On-site work with potential on-call shifts, weekends, and evenings.