Senior Reprographics & Mail Services Specialist

RR Donnelley & Sons; New York (NY); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Disability insurance

Life insurance

Parental leave

Tuition assistance

Job summary

RR Donnelley & Sons in New York is seeking a Reprographic Associate to handle daily back-office services, including reprographics and mail, for clients and teams. You will assist with both physical and digital environments and support related Williams Lea service lines as needed.

The role requires 1+ year of office services experience, strong organizational skills, and the ability to work in a fast-paced environment.

Qualifications

• 1+ year of office services experience, preferably in a legal, banking, or large corporate environment.
• Skilled with mail, phone, email, digital reprographics, and mail equipment.
• Familiar with back-office procedures to meet client satisfaction.
• Proven customer service skills to maintain relationships.
• Good written and verbal communication with professional telephone/email etiquette.

Responsibilities

• Utilize appropriate logs for all office services work.
• Ensure that job tickets are properly filled out before beginning work.
• Perform work in office services, primarily reprographics, mail and intake functions.
• Follow procedures to run jobs in proper order.
• Communicate with supervisor or client on job or deadline issues.
• Meet contracted deadlines for accepting, completing, and delivering all work.

Skills

Office services

Customer service

Communication skills

Attention to detail

Teamwork

Problem solving

Education

High school diploma or equivalent

Tools

Reprographics equipment

Mail equipment

Digital reprographics

Job description

RR Donnelley & Sons in New York is seeking a Reprographic Associate to handle daily back-office services, including reprographics and mail, for clients and teams. You will assist with both physical and digital environments and support related Williams Lea service lines as needed.

The role requires 1+ year of office services experience, strong organizational skills, and the ability to work in a fast-paced environment.