Reprographics & Mail Operations Specialist

RR Donnelley & Sons; Los Angeles (CA); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

401(k) with company match

Parental leave

Job summary

RR Donnelley & Sons in Los Angeles is seeking a Sr. Reprographics Associate to support daily back-office services, including reprographics and mail, for client teams.

The role involves operating, coordinating, and ensuring timely delivery of tasks across Williams Lea service lines. Responsibilities include processing job tickets, communicating with supervisors and clients, and ensuring deadlines are met while maintaining quality and confidentiality.

Qualifications

• 3+ years' office services experience in a large corporate environment (preferably legal or banking).
• Skilled in using mail, phone, email, and reprographics equipment.
• Strong customer service and professional communication skills.

Responsibilities

• Operate reprographics, mail, and intake functions per procedures.
• Ensure job tickets are completed before work begins and deadlines are met.
• Troubleshoot basic equipment issues and maintain quality assurance on own work.
• Interact with clients in person, over the phone, or electronically and maintain confidentiality.

Skills

Office services experience

Customer service skills

Attention to detail

Communication skills

Teamwork

Deadline-oriented

Self-motivation

Education

High school diploma or equivalent

Tools

Mail equipment

Reprographics equipment

Phone/Email handling

Job description

RR Donnelley & Sons in Los Angeles is seeking a Sr. Reprographics Associate to support daily back-office services, including reprographics and mail, for client teams.

The role involves operating, coordinating, and ensuring timely delivery of tasks across Williams Lea service lines. Responsibilities include processing job tickets, communicating with supervisors and clients, and ensuring deadlines are met while maintaining quality and confidentiality.