Senior Reprographics & Mail Operations Specialist

RR Donnelley (RRD); Los Angeles (CA); On-site; USD 26,000 - 36,000; Full time

Job summary

RR Donnelley (RRD) seeks a Sr. Reprographics Associate to provide back-office services including reprographics and mail for client teams. You will work Monday–Friday, 8:00am–5:00pm, handling both physical and digital tasks and supporting Williams Lea service lines when needed.

The role requires 3+ years in office services, strong customer service, and the ability to meet deadlines in a fast-paced setting. This position may involve training new staff and coordinating with clients.

Qualifications

• Minimum 3 years’ office services experience, preferably in legal or corporate setting.
• Proficient with mail, phone, email, digital reprographics and mail equipment.
• Strong customer service and communication skills.
• Ability to meet deadlines and handle confidential information.
• Able to work in a fast-paced, team environment.

Responsibilities

• Use logs for all office services work.
• Ensure job tickets are complete before starting work.
• Perform reprographics, mail, and intake tasks per procedures.
• Follow job order procedures.
• Communicate with supervisor or client on deadlines.
• Meet contracted deadlines for all work.
• Troubleshoot basic equipment issues.
• Lift up to 50 lbs regularly.
• Prioritize workflow and conduct quality assurance.
• Assist with training new Office Services Associates.
• Load machines with paper, toner and supplies.

Skills

Customer service

Attention to detail

Verbal communication

Team player

Problem solving

Deadline driven

Education

High school diploma

Tools

Mail equipment

Reprographics hardware

Job description

RR Donnelley (RRD) seeks a Sr. Reprographics Associate to provide back-office services including reprographics and mail for client teams. You will work Monday–Friday, 8:00am–5:00pm, handling both physical and digital tasks and supporting Williams Lea service lines when needed.

The role requires 3+ years in office services, strong customer service, and the ability to meet deadlines in a fast-paced setting. This position may involve training new staff and coordinating with clients.