Senior Reprographics & Mail Services Associate

RRD; New York (NY); On-site; USD 25,000 - 33,000; Full time

Job summary

RRD is seeking a Reprographic Associate in New York to support daily back‑office services including reprographics and mail for client teams. The role involves coordinating with supervisors and clients to meet deadlines, handle intake processes, and maintain high quality standards across both physical and digital workflows.

Ideal candidates will have a high school diploma and at least one year in office services, with strong communication and problem‑solving abilities.

Qualifications

• 1 year office services experience or similar is preferred.
• Familiar with reprographics, mail, and back‑office procedures.
• Strong written and verbal communication skills and professional email etiquette.
• Ability to lift up to 50 lbs and work in a fast-paced environment.

Responsibilities

• Utilize logs for all office services work.
• Ensure job tickets are filled out before starting work.
• Perform reprographics, mail and intake functions according to procedures.
• Meet deadlines for accepting, completing, and delivering work.
• Troubleshoot basic equipment problems.
• Interact with clients in person, over the phone or electronically.
• Adhere to company and client policies and use resources cost‑efficiently.

Skills

Customer service

Communication skills

Team player

Attention to detail

Education

High school diploma

Tools

Reprographics equipment

Mail equipment

Phone systems

Email clients

Job description

RRD is seeking a Reprographic Associate in New York to support daily back‑office services including reprographics and mail for client teams. The role involves coordinating with supervisors and clients to meet deadlines, handle intake processes, and maintain high quality standards across both physical and digital workflows.

Ideal candidates will have a high school diploma and at least one year in office services, with strong communication and problem‑solving abilities.