Senior Renewals & Commercial Ops Leader

Glia; United States; À distance; USD 150 000 - 195 000; Plein temps

Résumé du poste

Glia is seeking a high-impact Renewals and Commercial Operations Manager to lead the end-to-end renewal strategy for our enterprise customers. You will own contract negotiations, protect recurring revenue, and structure multi-year partnerships with close alignment to account teams, RevOps, and executives.

In addition to direct deal execution, you will streamline contracting frameworks, manage multi-channel agreement lifecycles, and leverage AI-driven workflows and telemetry to inform pricing

Qualifications

• 10+ years in SaaS renewals management or commercial account management.
• Mastery in negotiating complex, multi-year enterprise contracts and redlines.
• Strong RevOps, deal desk workflows, and telemetry analytics experience.
• Executive presence with ability to engage procurement leaders and cross-functional partners.
• Experience with banks/financial services preferred; Bachelor's degree required; MBA a plus.

Responsabilités

• Lead renewals, terms, pricing structures, MSAs, and order forms for enterprise accounts.
• Monitor renewal schedules, assess usage telemetry, and mitigate renewal risk.
• Structure multi-year packaging to defend baseline revenue and drive expansions.
• Oversee contracting models and alignment with Finance and RevOps on billing & data.
• Drive pricing discipline and add-on SKUs within renewal windows to maintain velocity.
• Collaborate with Banking AI Advisors and Account Executives to balance renewal ownership.
• Leverage AI and analytics for churn modeling, forecasting, and value-based pricing.
• Maintain CRM hygiene and provide accurate executive renewal forecasts.
• Develop reusable commercial playbooks and standardized negotiation guidelines.

Connaissances

Deal negotiations

RevOps alignment

Data analytics

Executive communication

Formation

Bachelor's degree

MBA preferred

Outils

Salesforce

Description du poste

Glia is seeking a high-impact Renewals and Commercial Operations Manager to lead the end-to-end renewal strategy for our enterprise customers. You will own contract negotiations, protect recurring revenue, and structure multi-year partnerships with close alignment to account teams, RevOps, and executives.

In addition to direct deal execution, you will streamline contracting frameworks, manage multi-channel agreement lifecycles, and leverage AI-driven workflows and telemetry to inform pricing