Senior Renewal Operations Leader - Remote

Jobgether; Oregon; Hybrid; USD 121,000 - 182,000; Full time

Benefits offered by this job

Remote Work

Competitive Salary

Career Growth

Cross-functional Collaboration

Global Teams

Job summary

Jobgether is seeking a Senior Renewal Operations Manager in the United States. You will lead renewal operations, build scalable processes, and partner with Revenue Operations, Customer Ops, IT, and partners to optimize the renewal lifecycle.

You will translate CRM data into actionable insights, improve forecasting, and establish governance and data quality standards to drive growth in a fast-paced SaaS environment.

Qualifications

• 6+ years of experience in Revenue Operations, Sales Operations, or Renewal Operations in global tech/SaaS.
• Proven experience designing, owning, and scaling renewal operations for high-volume segments.
• Strong analytical skills with hands-on experience building renewal reports, forecasting tools, and pacing models.
• Proficiency in Salesforce for data management, reporting, and operational support.
• Experience with Power BI/Tableau/Looker for reporting development and validation.
• Experience with Gainsight or similar customer success platforms.

Responsibilities

• Build and maintain renewal reporting frameworks for forecasts and performance trends.
• Define data requirements and data capture standards across teams.
• Translate CRM data into executive-ready insights and recommendations.
• Develop and optimize renewal pacing models for high-volume segments.
• Establish leading indicators and proactive monitoring for renewal risks.
• Define and improve renewal workflows and operational best practices.
• Configure and optimize CRM platforms, partner portals, and renewal tools.
• Evaluate systems and workflows to improve data capture and process reliability.
• Define how renewal opportunities are presented and tracked in partner portals.
• Establish renewal operations cadence, reporting schedules, and governance.

Skills

Revenue Operations

Renewal Operations

Data Analysis

Cross-Functional Collaboration

Problem Solving

Tools

Salesforce

Power BI

Tableau

Looker

Gainsight

Excel

Job description

Jobgether is seeking a Senior Renewal Operations Manager in the United States. You will lead renewal operations, build scalable processes, and partner with Revenue Operations, Customer Ops, IT, and partners to optimize the renewal lifecycle.

You will translate CRM data into actionable insights, improve forecasting, and establish governance and data quality standards to drive growth in a fast-paced SaaS environment.