Senior Remote Disability Claims Specialist

Prudential Financial; West Virginia; À distance; USD 70 000 - 116 000; Plein temps

Avantages offerts par ce poste

Market-competitive base salaries with

Yearly bonus potential

Medical, dental, vision, life and LTD

401(k) with company match

Pension plan

Wellness programs

Education benefit

Employee stock purchase plan

Résumé du poste

Prudential Financial is seeking a seasoned Disability Claims Specialist to serve as a technical expert for Long-Term Disability claims. You will guide claim professionals, coach teams, interpret policy provisions, and analyze trends to improve outcomes.

The role supports the Team Lead and promotes consistent, high-quality claim decisions in a fully virtual environment. You will work with cross-functional partners, monitor claim block health, and contribute to training and knowledge sharing while

Qualifications

• Minimum 4-5 years of Long-Term Disability claim management experience.
• Advanced knowledge of LTD policy provisions, medical and vocational considerations, benefit calculations, Social Security benefits, and other deductible income sources.
• Strong communication, consultation, presentation, and facilitation skills; ability to explain complex technical information.

Responsabilités

• Serve as a Long-Term Disability technical expert to Team Lead and claim professionals on complex matters.
• Provide guidance on policy interpretation, medical/vocational considerations, claim strategy, and eligibility.
• Coach claim professionals through complex scenarios and provide actionable feedback.
• Analyze claim activity to identify trends, risks, and coaching opportunities.
• Monitor claim block health with Team Lead and prioritize actions for corrective measures.
• Develop and deliver technical training and knowledge sharing for claim staff.

Connaissances

Disability claim management

Policy interpretation

Clinical and vocational considerations

Complex claim analysis

Coaching and feedback

Trend analysis

Data-driven decision making

MS Teams, Word, Excel

Outils

MS Teams

Word

Excel

Description du poste

Prudential Financial is seeking a seasoned Disability Claims Specialist to serve as a technical expert for Long-Term Disability claims. You will guide claim professionals, coach teams, interpret policy provisions, and analyze trends to improve outcomes.

The role supports the Team Lead and promotes consistent, high-quality claim decisions in a fully virtual environment. You will work with cross-functional partners, monitor claim block health, and contribute to training and knowledge sharing while