Remote Long-Term Disability Claims Specialist

Prudential Financial; Beryl (WV); À distance; USD 70 000 - 116 000; Plein temps

Avantages offerts par ce poste

Market competitive base salaries with

401(k) plan with company match

Wellness Programs

Education Benefit

Employee Stock Purchase Plan

Résumé du poste

Prudential is seeking a Disability Claims Specialist to serve as a technical expert on Long-Term Disability claims. You will guide Team Lead and claim professionals on complex matters, interpret policy provisions, and coach others to improve decision quality.

The role emphasizes data-driven analysis, collaboration with cross‑functional teams, and development of technical resources to promote consistency across the disability organization.

Qualifications

• 4–5 years of Long-Term Disability claim management experience with technical expertise in complex evaluation, consultation and resolution.
• Advanced knowledge of Long-Term Disability policy provisions, medical and vocational considerations, benefit calculations, and Social Security income sources.
• Strong communication, consultation, presentation, and facilitation skills to explain complex technical information.
• Proven ability to analyze complex or high-risk claim scenarios and recommend sound strategies and next steps.
• Experience coaching claim professionals and building technical capability and critical-thinking skills.
• Ability to interpret claim data and trends to identify risks and improve claim quality and block health.
• Adaptability to changing team and business needs; proficiency with data/reporting tools to support trend analysis.

Responsabilités

• Serve as a Long-Term Disability technical expert to the Team Lead and claim professionals on complex management matters.
• Provide guidance on policy interpretation, medical and vocational considerations, and benefit eligibility.
• Coach claim professionals and provide actionable feedback to improve decision quality and execution.
• Identify trends and risks; prioritize actions and support corrective measures.
• Develop and maintain technical resources, procedures, and best-practice guidance for consistency across the team.
• Support training and knowledge sharing for claim professionals.

Connaissances

Long-Term Disability

Claim management

Policy interpretation

Mentoring/coaching

Data analysis

MS Teams/Word/Excel

Outils

MS Teams

MS Excel

MS Word

Description du poste

Prudential is seeking a Disability Claims Specialist to serve as a technical expert on Long-Term Disability claims. You will guide Team Lead and claim professionals on complex matters, interpret policy provisions, and coach others to improve decision quality.

The role emphasizes data-driven analysis, collaboration with cross‑functional teams, and development of technical resources to promote consistency across the disability organization.