Senior Remote Bilingual Disability Advocate

Centauri Health Solutions, Inc.; United States; Remote; USD 42,000 - 62,000; Full time

Benefits offered by this job

Bonus payments

Job summary

Centauri Health Solutions is a remote-first employer seeking a bilingual Disability Specialist to support Medicaid members by guiding them through the Social Security disability process. You will be the voice of support, helping with questions, documentation, and next steps.

The role emphasizes empathy, accurate data handling, and proactive communication with providers and government agencies to keep applications on track.

Qualifications

• 2+ years in customer service.
• Fluency in English and Spanish.
• Attention to detail and empathy.
• Comfort with HIPAA and data privacy.

Responsibilities

• Be the primary contact for health plan members and guide through disability processes.
• Coordinate with providers, SSA offices, and agencies to keep applications on track.
• Gather, verify, and submit forms and records accurately.
• Manage multiple software systems to track progress.
• Maintain HIPAA compliance and data security.

Skills

Customer service

Bilingual English/Spanish

Microsoft Office

Communication

Tools

CRM software

Call center software

Job description

Centauri Health Solutions is a remote-first employer seeking a bilingual Disability Specialist to support Medicaid members by guiding them through the Social Security disability process. You will be the voice of support, helping with questions, documentation, and next steps.

The role emphasizes empathy, accurate data handling, and proactive communication with providers and government agencies to keep applications on track.