Remote Bilingual Disability Advocate – Spanish & English

Centauri Health Solutions, Inc; Utah; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision coverage

401(k) plan with company match

Paid time off for vacation and illness

Performance-based bonus program

Paid time off for volunteer activities

Job summary

Centauri Health Solutions, Inc is seeking Bilingual Disability Specialists to advocate for Medicaid members in the United States. As a member champion, you will guide individuals through the Social Security disability process.

This role requires at least 2 years in customer service, focusing on empathy and attention to detail. Training and computer equipment are provided. Enjoy a comprehensive benefits package, including medical coverage and a performance-based bonus program.

Qualifications

• 2+ years of experience in customer service, particularly in social services or disability processing.
• Ability to communicate clearly and de-escalate situations.
• Must be fluent in English and Spanish.

Responsibilities

• Serve as the main point of contact for health plan members.
• Manage relationships with medical providers and government agencies.
• Gather and verify all necessary documents for applications.
• Proactively manage accounts to secure disability benefits.
• Maintain adherence to HIPAA standards.

Skills

Customer service experience

Bilingual (English and Spanish)

Interpersonal and communication skills

Detail-oriented

Tech-savvy with Microsoft Suite

Job description

Centauri Health Solutions, Inc is seeking Bilingual Disability Specialists to advocate for Medicaid members in the United States. As a member champion, you will guide individuals through the Social Security disability process.

This role requires at least 2 years in customer service, focusing on empathy and attention to detail. Training and computer equipment are provided. Enjoy a comprehensive benefits package, including medical coverage and a performance-based bonus program.